Damage of paint or finish due to poor storage or extended period of use, or natural discoloring on metallic surface or plastic parts. Bikonit will accept the return under the following conditions: BIKONIT RETURN MERCHANDISE, Customer name, Order number, Dealer Purchase from. Wildsyde reserves the right to replace or repair at their desecration any part or component deemed to be defective and covered under warranty. MSRP $895.00 Amazon Pick up a spare battery today or check out our other great Parts and Accessories. The item will not be delivered until you set up this appointment. Do not assemble your bicycle until you hear back from us regarding any missing or damaged parts. If the order is cancelled, you will get the full refund. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. The dispatcher will let you know what dates they have available. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. Customer must arrange customs clearance with the broker of their choice and payment for those additional fees will need to be made prior to delivery. This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. Proof of the original purchase may be required with any warranty request. Please be aware that shipping charges can be quite expensive for Oversized Items. Refunds will be issued within 2-3 weeks of the companys receipt of the returned item. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. This phone number will be listed on the commercial invoice so customs can reach you to clear your order. MBI Sport Inc. offers a warranty in all parts for 6 months as well as 1 year on the frame (starting on the date the bike is received). If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike. Choose from Same Day Delivery, Drive Up or Order Pickup. Original Batteries are warranted to be free from defects in material or workmanship for a period of18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-24 are prorated as perthis schedule. Hold down Up Arrow and Down Arrow for 5 seconds to leave the speed limit setting. Brakes: Mechanical disc, front and rear. Sold Out. Check to see if any packages have been opened or if the sealing tape has been tampered with. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. 4 on 3 reviews. Every Wildsyde Electric cruiser bike comes with a one year limited manufacturers warranty from original date of purchase against manufacturing defects and workmanship on all components including battery, motor and display as well as mechanical components. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty. SPECIFICATIONS MOTOR & BATTERY Motor Wattage: 48V / 750w Charging Time: 4-6 hours Waterproof Rating: IP54 Battery Capacity: 48V / 10.4Ah Battery Type: Lithium-Ion Charging Current 2A max PACKING CONTENTS: Defiant Electric Bike Saddle & Seat Tube User Manual Charger In Frame Battery 2 Keys for Battery Lock Front & Rear Mudguard Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. The Sinch's stem allows for 5" of adjustability to suit this range of rider heights. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It's. This extends your warranty out to 2 years and covers accidental damage. 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. Do not order items that are illegal to import into your country. Merchandise is not eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in any way. Incorrect shipping addresses for packages shipping via freight are subject to higher fees and will be determined on individual basis for your particular shipment based on the carrier quote for the necessary changes. It is the customers responsibility to know the legality of the products ordered in their country. We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). Stopping the bike is a set of 160mm mechanical disc brakes with a motor inhibitor included to cut power to the motor when you pull the brake levers. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.Always follow care and preventive maintenance procedures.Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. The customer is responsible for damage or loss during return shipping. HIGH-PERFORMANCE, EXTENDED MILEAGE. You may contact our Customer Care Department toshipping weights and dimensions, warehouse address for pickup and directions for sending the prepaid label. $100.00 Extra Cost =If unit is shipped by freight home delivery to NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Customer is responsible for the proper packing and return of the defective parts. This includes shipping and customs/duties fees. Returned items that arrive damaged, used or otherwise not as-new and/or without original packaging are refunded on a pro-rated basis. DK2 Rear Hitch Mounted E-Bike Carrier. We will either provide you a return shipping label or you will have to arrange the shipping yourself. Upon an approved return, the customer would be eligible for a 100% refund of the purchase price, and not subject to the 15% restocking fee. For optimal functionality and extension of maximum reliability. Including front fork with shock absorber, saddle, seat post, shift lever, front derailleur, rear derailleur, main shaft, front hub, rear hub, handle, handle bar, front fixture, rear fixture, brake lever, front fender, rear fender, luggage carrier, pedal, bearing, linkage and linkage screws (depending on the warranty provided by the parts manufacturers). All Rights Reserved. Send the return package to the following address:EWheelsRETURNS DEPARTMENT, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase\. Save the carton and foam that your bike came in! The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. Always contact customer service at 1 970 949 3261 or info@wildsyde.com Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. (If you need the pick up service, please tell us and we will arrange a return label with the pick up fee for you, but you need to pay this pick up fee. Name: GM Address: NO.418,Tang Zhi Sha LuRoad, Xinjietown, Xiaoshandistrict,Hangzhou,China Phone:+86-13456856580 Emailaddress:info@eunorau-ebike.com Zipcode:311217 TheE-bikereturnaddress: Name: Amy Address:6585ArvilleStSTEA, LasVegas, NV89118,USA Phone:+17026015552 Email:info@eunorau-ebike.com, _____________________________________________________________. Wesourced Qualiebikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier system. Any shipping damage during the ship-back may incur in a deduction from the total refund. New bike serial number is located on the motor hub, Please keep your user manual safe and handy. Rs Price Coming Soon. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. This service relies on FedEx Ground, so we do not ship to P.O. Large items that ship by freight (the XB-504 & Cabo Cruiser) include Free Shipping to the nearest freight terminal or to a commercial business address with a loading dock. To receive a refund or credit, items must be returned within 10 days of original shipment date. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. Max Speed: 16 mph. Spare battery for Discovery and Discovery X5 Electric Bikes. A 15% restocking fee may also apply. One (1) Year from the date of purchase, if any part or component of the bike is found uponexamination to be defective in material and/or workmanship, it will be replaced at BAM Power Bikes discretion. Warranty claims must be made by the original purchaser by contacting the ELECTRIC WHEELS Customer Serviceby email at, Please contact an authorized Dealer or ELECTRIC WHEELS Customer Service directly with any parts and repairs questions at. and in the original packaging. 4Warranty is valid in the continental United States only. To complete your return, we require a receipt or proof of purchase. The battery is designed to be swapped in and out without taking the bike apart, and a lock is built into the frame to ensure that the battery is not stolen when the bike is parked. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle. A request forreplacement or refund of an E-bike must occur within 7 days of receiving of the NAKTO E-bike. Then write down the number of pieces missing and note them as"short.". We do not refund original shipping charges for goods that are refused for delivery at customs. We ship all our electric bikes via ShipBikes. Check to see if package has been opened. The replacement battery may therefore stick out slightly. You are solely responsible for returning the item to Green Bike Electric Motion LLC at the mutually agreed upon return location determined when you process the return. Please reach out to us if you need more support. You must accept delivery, obtain an RA Number and ship the item back to the correct address. Do notreturn faulty parts to Ewheels without prior consent. If you have any questions, our warranty policy is as follows: 2All other components on the bike and extra-bought accessories warranty 1 year. The warranty will be voided once the original parts are replaced or removed. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. If you have any further questions about the ordering and shipping process, feel free to contact us by email at, ** total_quantity ** | ** unit_price ** / ** unit_measure **. WE WILL INSPECT EACH BATTERY TECHNICALLY. Our owners have taken the time to carefully select only the best brands with track records for excellent products. Refurbishing your battery works according to a number of steps. Follow these steps to return an Oversized Item: If you have assembled the product, dissemble it before shipment using the original protective packaging materials. Please do not send your purchase back to the manufacturer. Your Jupiter Bike is water resistant, not waterproof. You can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. This includes a 5 years warranty on Frame and Fork.Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect).Consumables such as tires, tubes, saddles, grips, brake cables, pedals and chains are not covered. Keep your battery charged! Watch on. Emojo Electric Bicycle Return Policy allows you to return your electric bicycle within 7 days from the date of delivery for a refund or exchange. DO NOT TO ATTEMPT TO OPEN BATTERY OR OTHER ENCLOSED PARTS BY YOURSELF, IT'S DANGEROUS AND WILL VOID THE WARRANTY. Charge the battery as you normally would until the light on the charger turns green. Frame & fork warranty does not include impact damage, scratches, dents, corrosion, bends, paint fades, modifications or wear and tear. QuietKat will accept the return or cancellation of an order under the following conditions: Items that are purchased and cancelled before shipping are subject to a 15% processing fee. Use of other components not approved by the manufacturer. Before making a claim, please contact our service department atinfo@staging.quietkat.flywheelsites.comas there may be a simple fix for the problem. Front fork without shock absorber: 1 year from the day of purchase. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. This warranty applies only to the original registered owner of the QuietKat and is not transferable. PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue. Some states may have laws restricting the use of these items on public streets. For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. and in the original packaging. Get Quote. 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