Services available to private rental tenants in Crawley, including grants and loans. However, if your complaint is more complex or serious, cant be dealt with at the first point of contact and requires further investigation, we will deal with it through our formal complaints process. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. We use some essential cookies to make this website work. This applies to all properties where gas can be used. This cookie is used to store the language preference of the user. The council provides appointments for non-emergency/non-urgent housing repairs. Tenants renting from a private landlord have the right to a decent standard of home, free from health and safety risks. Information about ourAnnual Gas Safety check and how to maintain your central heating. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. February 27, 2023 alexandra bonefas scott No Comments . The latest contract, valued at 1.4m annually, will see Wates Living Space bring approximately 70 void properties back into use per month. A fee will be included to meet the cost of registering the charge against the property. Wates reveals the extent of its positive contributions to Birmingham as they its contract extends to deliver housing repairs and maintenance across the city. Crawley Borough Council has nearly 800 employees, led by a Chief Executive and 3 directors, who have responsibility for: Environment and Housing Community Services Resources Contact Crawley Borough Council Phone (general): 01293 438000 Fax (general): 01293 511803 Chief Executive: 01293 438626 Director of Environment and Housing: 01293 438754 If you own your home or rent privately and have an obligation to carry out repairs, you could be eligible for a loan to assist with the costs. Section 1. Wates Construction has been awarded a 19.2m contract to build a new development on behalf of Signature Senior Lifestyle, marking the growth of the leading contractors work on behalf of the Buckinghamshire-based care home developer. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme (the Scheme). Mears will be managing responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April this year. You have accepted additional cookies. These cookies track visitors across websites and collect information to provide customized ads. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. This means that your home will be clean and in a state of good repair. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. All repairs should be reported to Crawley Repairs Team and not your housing officer. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. Report a repair online The Cabinet agreed recommendations to appoint Mears Group at their meeting on 27 November. Get premium, high resolution news photos at Getty Images The London Borough of Camden Council. You can request a repair to your council property to fix an urgent problem. Official Facebook page for Crawley Borough Council. Benefits tribunal, Planning inquiry and Penalty Charge Notices), An attempt to reopen a previously concluded complaint or to have a complaint reconsidered where we have already given our final decision, Services which are the responsibility of another organisation, e.g. If your rented council home or housing association property has not been repaired, you may be eligible to make a housing disrepair claim for the necessary repairs and compensation. Some sports groups will even include you in their meetings to discuss progress and what they want to achieve which is great. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. David Morgan, Managing Director of Wates Property Services, commented: Crawley Borough Council has a very clear strategy to provide an efficient and high quality service across its housing portfolio, an ambition to which our expertise is perfectly suited. Hotjar sets this cookie to identify a new users first session. Housing Disrepair There are another 15 similar residential tower blocks around the borough. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Our housing in Havant. a missed waste collection or reporting problems like flytipping or litter.) Every Crawley Homes tenant has a specific housing officer who deals with tenancy related queries. 2. It is your responsibility to supervise your children and pets while we are working at your home in order to keep them safe. If you are dissatisfied with the service you have received, you should contact the relevant department. Was this review helpful? Map. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. All rights reserved. List First. We also use third-party cookies that help us analyze and understand how you use this website. Wates Living Space is one of two contractors employed to carry out responsive repairs to 9,400 properties and 5,000 garages over the ten year period. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Well send you a link to a feedback form. We also use third-party cookies that help us analyze and understand how you use this website. 1986 Crawley Borough Council election. disrepair claim against your local council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Housing General Fund 3134 2,401 8,353 4,337 0 Planning & Economic Development 5176 1,475 13,220 . Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. For more information, contact the HSE Gas Safety Advice Line on 0800 300363. This cookie is a browser ID cookie set by Linked share Buttons and ad tags. Pay for a garage or parking space. Use our repair responsibility finder above, to check who is responsible for carrying out repairs. Content and site Copyright Crawley Borough Council 2020. Telephone: 0300 061 0614. Such damage may include items such as clothing, furniture or bedding that have been spoiled by mould growth or water leaks, for example. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. four in a bed contestant dies. Repair loan can be awarded up to 5,000 to meet the cost of repair works. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. Wates Living Space is proud to work alongside six of our customers to successfully bid for a total of 10m of SHDF Wave 1 funding which will allow retrofitting technologies to be installed in over 1,000 properties. A common problem that arises in many homes is condensation and mould growth. For cost of living support,details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page. If youre a secure tenant, you have the right to carry out improvements to your property. Wates has cemented its position as the UKs leading social housing maintenance provider following its appointment in a contract worth close to 100m. Necessary cookies are absolutely essential for the website to function properly. Homelessness prevention work. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. 1979 Crawley Borough Council election (New ward boundaries) [5] 1980 Crawley Borough Council election. . NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. Analytical cookies are used to understand how visitors interact with the website. Crawley Borough Council is the local authority for Crawley, in West Sussex, providing local services in a town of approximately 100,000 people. . This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. If your complaint is about one or more of our elected councillors, please visit our Code of Conduct page which will guide you through the process. The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Report an empty property. . The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. If the landlord is reluctant or refuses to carry out reported repairs, enforcement action may be taken. Housing repair and renovation loans Crawley residents who own their own home or rent privately could be eligible with the cost of repairs. It is also important to remember that any belongings damaged as a result of repair works being carried out are also eligible for compensation. Discretionary Loans Information (PDF, 86.6 KB). This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Loans are means tested (based on your income and savings) to see if you need to contribute towards the costs of works. But in a minority of cases, people pursue their complaints in a way which can either hinder the investigation of their, or other peoples complaint or can cause significant resource issues for the council. *Contract type: * See about the role. Please do not leave children under 16 alone in your home while we are working. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. The amount of compensation you receive will depend on the severity of the damage caused and how long it took for you to recover, as well as other factors such as lost earnings if you had to take time off work. Appointments may be carried out by our own employees or by contractors. You also have the option to opt-out of these cookies. Housing Options Team Leader at Crawley Borough Council View profile View profile badges . Please provide as much information as possible about your complaint. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury solicitors would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. Damp, mould and condensation are common problems all year round but can be a lot worse in winter.
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