Make an informed and confident decision when you buy your hot tub. Soak your filters in chemical cleaner every time you drain and refill your hot tub to extend their life and loosen any stubborn particulates. I have a kreepy krauly and I am closing my pool. Any idea why that might be happening? All Rights Reserved. "publisher": { A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Adjusting the hose weights can affect the balance If the pool depth is More than 4 feet, but less than 7 feet use 2 weights: one 4 to 12 inches and one 6 feet from the swivel head. The motor is the power of the operation. I love my swisher but none around d here works on them. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", Dolphin nautilus plus. Another tip is to redirect the return fittings to spray straight down when returns spray water outwardly, they can push the cleaner hose, directing the cleaner away from areas beneath the wall return. Hold your cleaner just below the pool surface with pump running. It's powerful, balanced, and doesn't have any hammering noises (common in other suction-side pool cleaners) for quiet operation. Eg. Slowly pull cleaner from pool with cable, then grasp cleaner handle to fully remove from pool. CENTER. It runs slow on filter mode (sand filter) but it runs properly while backwashing or running water to waste. Cleaners & Care Supplies Kits Case Lots View Details Spa System Flush - Hot Tub Cleaner MT1028 183 reviews $12.95 Quantity Discounts Add to Cart View Details ZorbO Oil Scum Absorber MT1052 158 reviews $6.95 Quantity Discounts Add to Cart View Details Hot Tub Cleaning & Detailing Supplies Kit KT1003 14 reviews $59.95 View Details Add to Cart Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. I have an aqua jet electric that worked great for 5 years. This cleaner is designed to vacuum small debris. Hi Ethel; it sounds like an air leak, which could be coming from splits or holes in the vac hose, or it may be coming from in front of the pump (pump lid, pipe coming into pump, pump drain plug, or suction valves skim/md). Powered by the pressure side of your pool pump system, pressure side pool cleaners dont use your pools filtration system to filter out debris. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. 1)Shaft Seal. The sensor bar slide that connects to the push bar and the adjusting arm? Where a cleaner is spending too much time on the walls, the foam pieces can be removed to encourage more floor time. Also you can check the wheel RPMs to be sure that it is 11-14 RPM. The main reason for this type of issue is typically a congested pool filter or clog at the intake hole at the bottom of your pool cleaner. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. J-500 COLLECTION. Here are answers to some of the most frequently asked questions to help you identify pump problems and how to fix them. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. If missing, that is the problem and if you can find it, you may be able to re-use it, otherwise youll need a new tail assembly. You may need to just replace a few hose floats, to keep it up. If your pool cleaner seems slower than normal, look for the cause of the pressure loss (or suction loss). Utilizing patented technology. installed a new generic Kreepy Krauly. Get to the wall, stops, wont climb and will not go into reverse. I have tried the cover for the drain but it get high centered on it. Additionally, use the test meter to check that the power is reaching the motor. Not sure what to do next. Works perfectly fine on the skimmer. I have a Tiger Shark, 2 years old. Then after about 5 or 10 minutes it just stops. Manually remove large debris and fallen objects before running the J-D300. Or a loose connection inside the power supply? I would suspect the top wheel on the P825, but not sure. Power Box and Control Motor Box have been tested, good. The hose determines how much room the cleaner has to move in your pool. Flat head with clip on brush. I have a compass pool cleaner and I really like it, it does a great job, but I need to change the cams out, but I can not find any information on what cams I should use. You could make a DIY 90 deg elbow attachment to the skimmer, which will allow you to use the regulator. Air will leak into the system if the connections are loose or if the hose is damaged. I also replaced the pump basket which was cracked. 02 Why does my pump run continuously? Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. Hi George, what you describe is not uncommon, most people have to do the same. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. Damaged or missing wheel bearings can cause slow movement. If so, there must be an obstruction or air leak in the hose, or around the pump, like a loose pump lid, or loose pipe coming into pump, or missing pump lid o-ring. Hi Shannon, for your type of cleaner, x4 or the Breeze cleaner by Aquabot, check that there is no trapped air in the unit, and you could flip the switch to change directions, that may help. It is a holiday home Do you think I need a stronger pump? all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. Pressure side cleaner wheels can be shaft driven, belt driven, or chain driven. If it is turning, there is a problem with engagement between pulleys and belts, not the right amount of tension. Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. The randomizer isnt moving. Pisces Pool Service Oahu. Pressure coming out of the filter back into the pool is solid and is the same whether the cleaner is running or not. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. Either back up 5 then drive forward start to climb wall treads stop moving falls to floor. It has been a problem with our old one too but the new one is worse. If not, follow the hose until it meets the lower ring, or manifold, and try to unclog the orifice there. Most suction side cleaners have a device in the skimmer that allows you to control the water flow. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. "address": "", if you have a chewy dog or wild animals about. This happens to polaris and letro cleaners too some times, the sweep tail can get sucked up into the throat and into the bag. Build a pool or buy a house with a pool and need help? Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. If it's clogged, remove it from the hose and return jet, and rinse it to dislodge and dispose of the debris. Also check that the hoses are firmly connected to each other, and that the swivel is swiveling, where the hose connects to kreepy. It wont clean the 3ft section and the stairs. Unpleasant water causes sore throat, eyes or skin irritation. "primaryImageOfPage": { Put it back in the pool and its still doing the same thing. Help! In such cases, redirecting the eyeball fittings or nozzle can fix the problem. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. Serving Novato and the Surrounding Area. "headline": "Automatic Pool Cleaner Troubleshooting Guide", the pump motor provides vacuum and suction, the drive motor turns the pulley that pulls the belts and drive tracks around the tubes, and creates the movement. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. Ensure the bag is emptied regularly. It could also be a clogged pump basket or filter. What is best way to prevent it claiming the walls or not going to the top. Perhaps they are both slacking off! Check also that pump basket and impeller are clear, and pool filter is clean. Trouble Shooting Disconnect power to motor main circuit breaker to avoid electrical shock. Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. The reason that a pressure cleaner like a Polaris or Kreepy (Letro) Legend might float is usually that air is trapped inside of the unit. Is there a separate main drain valve or second skimmer that can be throttled? Change the direction or cleaning pattern of the cleaner if its stuck in a corner of the pool or stuck up against a step. }, Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. Choose your model and in only a few easy steps, order your brand new cover now! This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. Check the belts (380 model). Hi, check the track for wear, on the outer edge and on the ribs on the underside. If everything has failed, and your pool cleaner is being stubborn and refuses to cooperate, it may be time to call one of our pool specialists/advisers who can assist further with troubleshooting or repair. Two hose floats are used (2), on the Leader Hose, or the hose connected to the cleaner, placed at 20-25 from the gray cuff end that connects to the cleaner. Need help troubleshooting what is wrong with your sump pump? Increasing the pool cleaner speed is possible on pressure cleaners by closing the bleeder valve at the wall connection. Hi Terry, the hose may have lost the orifice tip? Hi, that could be low suction from a not very powerful pump, or other pipes also open like other skimmers or main drain, or loss of suction at hose connections between cleaner and skimmer. I have a Kreepy Krauly that is kreeping slowly. Jacuzzi Repair 1. If this does not solve the problem, there is most likely debris wrapped around the Propeller beneath the Jet Valve or between the Valve Flap and the Valve Housing wall.. Check the cleaner for items stuck in the wheels. My sweeper hose keeps coming off my wall mount can my booster pump have to much pressure that it keeps blowing off my hoes. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be see this video on how to do the out of water self test. When I hear the pump getting louder I have to check on it. For some robot filters, fine silty dust will pass right through. My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. Automatic pool cleaners are an integral part of pool maintenance. If that's not the issue, check your connections to make sure nothing is loose. Ive cleaned the filter basket and looked at the tracks everything seems to be fine. Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. If your pool cleaner moves around the pool normally, but does not pick up debris, clear the clog in the suction throat, or empty the debris bag or basket. I was at a pool store and multiple people there could not figure it out, as it looks like it should work fine to them. Find many great new & used options and get the best deals for Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool Cleaner Cover at the best online prices at eBay! Setting up the vacuum is a simple matter of attaching suction hoses into the pool's pump system and turning the pool pump on. "@type": "Organization", Verify the cleaner hose is securely attached to the suction line in the skimmer or cleaner line. I would guess however, that it could be a loose track on one side, loose belts, or loose wheel tube, causing it to turn in one direction more than the other. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", The brushes and climbing rings were torn and pretty worn from the previous homeowner so we thought that was the issue so I replaced those parts. It is like it is not plugged in at all. A Polaris tail sweep attachment can also be used, it wont spray out of water, only when under water. I HAVE A 2 YEAR OLD HAYWARD POOL VAC. Here's some pics of the equipment. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide" You can do this by adjusting valves at the pump, closing the main drain valve more for instance, or you can increase flow by adjusting the springs on the sides of the Compass Flow Control Valve, which is used at the bottom of the skimmer. To clean your filters, rinse with a hose and soak in filter cleaner. Other polaris hose tangling problems can occur from bad hose swivels, not swiveling well, or from a hose that is too long for the pool should reach the furthest corner of the pool, plus 3-5 ft. This all starting happening after I cleaned my filter. Solution: Refresh the PVA levels by letting your pool cleaner sit in your swimming pool till brushes have softened - this usually takes around a half-hour or so. You can rotate them side to side, or flip them around. }, Richard Schnittger "height": "219", Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. 2. If it is missing, there may be obstructions in the cleaner. The Best Suction-Side Pool Cleaner Our Top Pick Kreepy Krauly Suction-Side Automatic Inground Pool Cleaner $329.48 It connects directly to your pool filter system and includes 32 ft. of hose. How do I adjust the pressure? Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. Just bought a new Polaris 280 that replaced an old 280. Check the power supply fuse, and inspect floating cord closely those are the usual suspects. Rocks or sand can lodge in the wheels of a pressure side cleaner, preventing movement. The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. 03 Why is my pump noisy? Any ideas? Low pressure can also be linked to the pool skimmer which could have a clogged basket or a weir stuck in the open position (the weir is the flap . My Polaris was lifted out of the pool while connected & now is not moving help. Check belt tension or axle adjustments on newer models, or the front wheel teeth on older Polaris and Letro models. Learn More It also makes the cleaning process less efficient, as there is not much cleaning to be done on the wall or tile line. Suction side pool cleaners typically are not designed to clean pool features (waterfalls, steps, or ladders). Or there could be problems with the drive motors, drive belts, or other mechanical issues, with the cleaner or with the power supply. Hi, likely need a few new floats. Pool Cleaners, Pool & Hot Tub Service. Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. Hi Mike, I dont think you mean Pool Vac which is a suction cleaner, but you have a booster pump type of pressure cleaner, I presume? Is this normal? Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. Make sure motor is connected correctly for applied voltage. Another possibility is that not all wheels are being powered. Problem #1: My pressure pool cleaner is not moving. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. Why isnt my robotic cleaner staying on to clean my pool,does that mean my pool is clean,cause I clean it everytime the kids get out. Baracuda G4. If you are looking for a cover replacement for your Jacuzzi hot tub, look no further than The Cover Guy! #2. We got it moving but it will only travel backwards. Established in 2005. Good luck! Ideal for use in small pools or hot tubs. Hi Glenn, good question, and the adjustment is at the wall fitting. Now somebody (either basket or filter) isnt doing their job! Hi, the Merlin is essentially a version of an Aquabot, it has a pump motor and a drive motor. Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. With over 10 years experience in replacing covers for all Jacuzzi models, we are sure to have yours on file. Hi, if you check the handle on top, it should be diagonal across the top, and locked in place. Robotic pool cleaners are electric, and dont rely on the water flow from your pumps suction or pressure side to move around the pool. Please advise. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Hi Brian, only bad if the (suction) cleaner sucks in air. Check the hose to ensure there are no kinks, holes or joins where pressure is being lost along the line. When you notice your pressure pool cleaner not moving the first thing to do is to check the booster pump. Third, you can use the Kreepy Krauly Wall Climb Adjuster pn K12065, which will push the Dive Float forward, to reduce climbing ability, but not speed. Another potential problem is an air leak in the cleaner hose or the pump. Or if chlorine tablets are used in the skimmer basket would weaken the plastic over time. TROUBLESHOOTING SAND FILTERS: Inspect. Covid-19 & Pools COVID-19 RESOURCE. You may access this free library by clicking on the manufacturer titles below. I cleaned the filter and washed the whole machine down with a garden hose. (2023) J-200 Owner's Manual. Sowing Seeds Of Success LLC 1 day ago. Request a Quote. Hi Barry; at first glance I would say its not a cleaner problem, but it is related perhaps. For other cleaners, check the owners manual for adjustments that can be made to hose floats and head floats and jets to produce less wall climbing (usually people want more!). It takes a lot of traction and suction to climb a pool wall without falling off. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. It can also be a tangled power cord. Even so, you may need to use tools, like straight pliers or needlenose pliers. Strong return line flows can push the hose and keep kreepy in only certain areas of the pool. Suction Pool Vacuum Troubleshooting Tips Something not quite right with your cleaner? If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. Any suggestions? It seems to be repeating the same pattern in the pool when cleaning, ignoring the deep end and the shallow end? This was a gift with no receipt. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. why is this happening? }, JACUZZI MANUALS AND USER GUIDES. Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. And if you have a cartridge or DE filter, check the cartridge or the de grids, inspecting closely to look for any tears in the fabric, or misalignment of the cartridge or grids inside of the tank, which can also allow debris to bypass. Hi Mary, the hose floats can fail over time. As a last resort, the tail can be cut shorter. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Pressure-side cleaners need about 27 - 30 psi to function properly. }, I started SSOS because I have a love for kids and a want to help families with their children. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. $49900$624.98. The team was professional, knowledgeable, and efficient from start to finish. If the cord is intact, test the resistance of the wire with a test meter to ensure that the cord wires are not an issue. "dateModified": "5/22/2012", Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. What should I do? Hot tub pumps are hot. learn more pumps. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. If it's a problem with the heating element, a technician will have to inspect it to determine if the heater can be salvaged. In Stock, 22 available. The first thing you should do if your Zodiac pool cleaner stops and starts is to check the suction flow coming through the hose. Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. You may find other tools in your shed that are sized just right, to fit inside of the part, grabbing it so you can turn it, perhaps pruning shears or something else of the right size and shape If that doesnt work, you may have to end up destroying the part, to remove it. How can I get it to cover the entire pool? 3. My Polaris hose suddenly wont lock into place. Hi Kimberly, probably there is some adjustment that can be made, check the owners manual, it could be that the filters need to be cleaned, or the cleaner may be contacting the floor, if very uneven, Im sure there is something that can be done. Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? my polaris 360 floats. This operation will necessitate the use of your pump. Optimum Pool & Spa, LLC. We have a Polaris 825 and one of the trac belts keeps coming off. Hi, If everything up to the power supply plug seems to be working right, the next point you need to test is the cable connecting the Dolphin cleaner to the power unit. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. The impeller is a spinning blade that sucks water into the pump. Power can also be tested at the motor, with the cover off, after it stops moving, to determine if its the power cord or the motor that is failing. Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. Adjustments to the direction of the return jets in your pool can affect cleaner coverage. Hi Jeff, are you using an extension cord? While you have it detached, check to find out if the quick disconnect is broken. You also need to check that the feed hose is floating properly. Disaster strikes and time comes to a standstill if your pool cleaner stops working. Any ideas? Pool cleaners require timely replacement of pool cleaner parts to operate at their full potential and prevent failure. Thats all I can think of, unless maybe the cleaner is over-powered? They also can be, Pool Filter Parts Pictorial In our final pool parts pictorial, we look closely at the most common parts sold for today's pool, One of my favorite pool filters out there is a vertical grid DE filter, made by Purex for Anthony Pools. Reaction between chlorine and detergent. If your suction side cleaner does not cover your entire pool, check the hose length! Also, did you cut the hoses to fit the pool, shortening each in equal lengths? It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. Its backing up as expected, and covers the entire pool. Centennial, Colorado. Since pool water powers pressure side cleaners, a slow moving cleaner is likely caused by inadequate water pressure. This Polaris is on a separate pump. If not, there is a problem with the motor or wire connection to motor. Holding it underwater, flip it over and shake a bit to let the air escape.
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