UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. I canceled my 28Feb2022 cruise 62 days prior. Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. The book with confidence and the January rebooking option from Princess, if you cancel shows in my account as sail by Dec 31, 2022. Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. On 12/19/2021 at 5:27 AM, PaperSniper4 said: 19952023, The Independent Traveler, Inc. Princess cruise Feb 2022 - Cancel for any reason with Princess' Vacation Protection insurance - FCC good how long? So if anyone knows how I can get that date moved to Dec 31 2023 let me know. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. 1. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. A: Princess Vacation Protection has you covered! View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. Canada. I thought I read somewhere it was only until April 2022 to book something. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? You can find out details of your compensation by clicking the link that matches your sail date below. NOW WHAT!?@!?@. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. . Received Princess notification of my cruise they cancelled. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Started August 27, 2021, By The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. Learn about the types of cruise credits and how to use them. I don't expect to see it for a couple of months, but I will continue to check every week or so. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. 02. Now every single dollar I paid has been refunded either as FCC or as a credit card refund. Celebrity waived the cancellation fee on that one. 03. Happy to say that all of the FCCs were in my account by Friday, and the cost of the government taxes have been refunded to my credit card. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Due to the ship being redeployed to the U.S.. Cruise Lines Modify Cancellation Policies For Better Flexibility; . Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. The lesson I've learned is to wait, book late and get a better price. Now it has been canceled. See more info here and choose the perfect Princess package for you! Reason beingcruise with confidence refunds the insurancewhile the other actually utilizes the insurance so no refund. Majestic is also listed to do cruises just prior and after your cruise. PRINCESS CRUISES. List says Royal- Alaska. For excursions involving helicopter flights, you must cancel your booking by 12:00 p.m. on the day after embarkation. All Rights Reserved. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. So, what happens when you book a Princess cruise and have to cancel it? I suspect that cruise went wonderful for most passengers. Should I think our cruise is a go or not? Travel Insurance Benefits2(Underwritten by Nationwide). What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. Until I see it at Princess.com it's unconfirmed. Any other pre-packages not purchased with the cruise fare will automatically be refunded. Not sure why it's not on the "restart" list, maybe you are right? We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. window.__mirage2 = {petok:"Qddf2I9l1A9H_69ZQRyFvWyBG4Z5oV6EVUBcilrF3UU-31536000-0"}; Yep, our Pacific Coastal on Majestic in May 2023 was axed. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Q:If I have a heart condition and am on continuing medication, am I protected if my heart condition flares up during my vacation?A: Yes! Free expert cruise tips and news from Cruise Hive! Well our cruise went down in price considerably after we paid our final payment. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . Most medical expenses are covered in case you become sick or injured during your trip. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. You will be able to leave a comment after signing in, By Find a Bargain Please choose a vacation type. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Q: What if I want to cancel my PVP coverage? No replacement cruise was offered for mine. Because the only concern you should have on vacation is how to get the most from your time away. . Powered by Invision Community. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. I checked Princess.com today, and the FCC for 28Feb2022 cruise I canceled 12/24/2021 using our PVP insurance is now showing. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. You dont need to take any action to receive the default compensation offer. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. We booked Majestic April 2 and cabins were scarce on that booking. PaperSniper4, December 19, 2021 in Princess Cruises. I think for this cruise we will wait until it really goes. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). I wonder where the Royal will go? Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. Passengers canceling with the relevant windows will receive refunds as noted, less any cancellation fees, which will not be refunded as onboard credit or otherwise. I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. The ship's Europe schedule will begin with a 12 . We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). These are two separate situations. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Booked Royal a month ago to replace my Eurpe cruise! Credits may take up to 60 days to show up in your account, and youll get a notification at that time. Q: What if my mother, who isnt sailing with us, gets COVID-19, and we may have been exposed? FCCs are non-transferrable but may be used to pay for others on the same booking. I am now confident we made the right decision to cancel, as sad as it was at the time. CC Help Jenn Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. I was refunded all but about $500 to my credit card within a few days. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Cancellation Fee Waiver1 (Non-insurance features provided by Princess Cruises)Life is unpredictable but you can rely on Princess Vacation Protection. Learn about the types of cruise credits and how to use them. To make a refund request please e-mail our contact center. Our FCCs must be booked and sailed by December 31, 2022. 3rd time my Enchanted Princess is canceled. The second change the line made is. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Princess is always telling us to book early for the best prices. Q: Does PVP cover my medical expenses if I get COVID-19 during my cruise?A: Yes, PVP provides reimbursement for eligible medical expenses for any illness, including COVID-19. Bottom line, based on my experience last week, if your cruise is coming up soon and you are hoping not to lose the cost of your PVP coverage, be sure to cancel before 30 days at this time. CRUISE HIVE LTD 2008-2023. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. The plan terms, conditions and exclusions are available online: Standard PVP Plan Details | Platinum PVP Plan Details. Powered by Invision Community. Princess Cruises has become the latest cruise line to update its Cruise with Confidence policy. If I have an onboard credit (OBC) from a Future Cruise Deposit (FCD) on a booking that is cancelled, will the OBC be honored on my next cruise?Yes, it will. There are charges for drinks, excursions, and some onboard activities. I was on the Diamond in Nov on a cruise tour. Maybe it will reappear in 2024 but we were not given a choice. Didnt see this listed as canceled. Your benefits just got better and you can still enjoy low prices! How does that work?A: PVP is refundable until final payment is due. And the photo package offered with Premium includes unlimited digital . We pride ourselves on providing guests with great service. Learn all about our flexible booking options and sailing with peace of mind. We had decided to cancel now either way. What is a Future Cruise Credit (FCC)? FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. When you see the Future cruise credits posted, click on details and it shows the sail by date. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. In mid-April, Princess announced cancellation of all cruises through June 30. Full Refund Time Frame. They removed my Vancouver to Her nolulu. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Baggage Delay: Up to $500 if your luggage is delayed during travel. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST For those that paid with prior FCCs, how was the new FCC plus CC total calculated? Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. . Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. So we opted to not wait and canceled outside the 30 days. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Sail through your vacation with less to worry about. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. I have flights to Vancouver - return from Hawaii. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Princess offers a very standard cruise line model when it comes to the included elements. Azamara Quest. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. July 8, 2013. Princess customer service can be reached at (800) 774-6237 or via the contact form on the customer care page.Due to potentially long wait times on calls, the contact form is the line's . #1. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. Started June 21, 2021, By Deals. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. The program allows guests to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. NEEDED Show Coupon Code Other items purchased prior to the start of your cruise will also be refunded. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Though may other Magestic cruises have been. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. Every cruise line calls it something different! More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. As a result of the above deployments, published itineraries through April 2023 on Diamond Princess and Royal Princess to Japan . Then I get an email that my Royal Princess Sydney to Hong Kong is canceled for the 2nd time. That amount was the deposit I made plus the insurance I bought. Need help? Many tested positive and were put in quarantine cabins for the remainder of the cruise. You must book and cruise by that date. An FCC may be applied to new bookings or it can be applied to a Princess Cruise that you've already booked as long as it departs before December 31, 2021. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. In my case (I think I mentioned above, but here it is again): I had paid a non-refundable deposit of $200 about a year prior for our Feb 2022 cruise plus EZ-Fare
, and bought PVP Platinum insurance in June. New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. When it comes to Royal Princess, the cancellations impact multiple sailings. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan, youll receive a refund of your cancellation fees. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). Decide where to go, when, how long, everythingthe choice is yours! View our Book with Confidence Cancellation Policy. In fact it was the opposite. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. If you look at the cancellation policy on Princess. By the end of Feb 2022 "things" could be much better and I might regret canceling. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). If you need to book a cruise and you are waiting for your Future Cruise Credit to beapplied to your account, please call the Contact Center. 1 Non-insurance feature provided by Princess. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. I booked a Princess cruise about a year ago. Another poster said they had paid for second cruise and Princess refunded to credit card when FCC was eventually applied. I hope to never have to deal with a cancellation again. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Cruises or cruise portion of cruisetours 3-6 days: $15pp for inside/oceanview and $25pp balcony/suite; 7-10 days: $25pp for inside/oceanview and $50pp balcony/suite; 11-16 Days: $75pp for inside/oceanview and $100pp balcony/suite; 17-44 Days: $125pp for inside/oceanview and $150pp balcony/suite. Now to deal with the refundable part back to my Princess Gift Cards. This applies to taxes, fees and transfers, as well as onboard items. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. You dont need to take any action to receive the default compensation offer. But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. This benefit is provided by Princess Cruises and/or Princess Tours. For those with FCCs in their account, they will automatically be applied upon booking to the owner's cruise fare amount. Type text, add images, blackout confidential details, add comments, highlights and more. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early.
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